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MANAGED OPERATIONAL DESKS

Managed Services Center

Outsource System Patching, Automated Backups & Cost Reviews.

Delegate routine tasks, enforce OS patch security, and reduce monthly cloud billing waste via managed operations desks.

OUTSOURCING

Core Capabilities

OS & Node Patching

Automating scheduled updates across server fleets to resolve active CVE security exploits.

Backup Verification

Testing restore sequences daily on sandbox node systems to confirm snapshot safety.

Cloud Bill Audits

Evaluating monthly statements to detect idle database resources and compute waste.

PATCHING

Patch Automation

We automate CVE packages scanning, testing patches in isolated sandboxes.

Running automated Ansible CVE scanners to index outdated packages

Deploying patches in isolated staging environments first to check stability

Orchestrating rolling cluster updates keeping server services online

Triggering daily automated snapshots across all managed databases

Validating backups by restoring them into sandbox containers automatically

Logging audit histories to confirm compliance with data recovery rules

RECOVERY

Backup Operations

We trigger daily backup processes, validating restorations inside test containers.

FINOPS

Cost Optimization

Waste Detection

Scanning cloud accounts for orphaned storage drives and unattached network IPs.

Egress Analysis

Mapping network data transfers to optimize CDN caching routes and lower transit fees.

Spot Orchestration

Running non-critical background jobs on cheap spot compute container clusters.

CATEGORIES

Managed Infrastructure

We manage VMs, databases, container clusters, and serverless background tasks.

Virtual Machine instances running Linux, Windows, or custom distributions

Managed database instances including RDS PostgreSQL, CosmosDB, and DocumentDB

Kubernetes clusters tracking node wellness and autoscaling metrics

Serverless routines cleaning cloud caches and executing batch calculations

ACHIEVEMENTS

Center Metrics

100%Patch Compliance Rate
30%+Average Cloud Bill Savings
75%Reduction in IT Helpdesk Tickets
FAQ

Frequently Asked Questions

We take over operations of your virtual machines, databases, Kubernetes clusters, and cloud environments, allowing your developers to focus on product features.

We run automated patching cycles weekly for standard updates, and initiate hotfixes immediately for critical zero-day CVE exploits.

We restore snapshots to sandbox containers automatically, execute query checks, and record restoration success logs.

Yes, our cost team conducts audits, flags idle resources, optimizes caching, and sets up spot nodes to lower cloud spend by 30% on average.

Yes, we run Ansible playbooks over SSH tunnels to manage on-premise hardware and virtual machines.

Our operations comply with SOC 2 Type II, ISO 27001, and CIS benchmark security guidelines.

Our monitoring triggers an alert, paging our SRE team to investigate and resolve the backup issue immediately.

Yes, we commit to 99.99% infrastructure uptime and 15-minute response times for high-severity alerts.

We configure Datadog, Prometheus, Grafana, and CloudWatch to monitor resource metrics and alert on anomalies.

Click the 'Outsource IT Operations' button to schedule a transition planning call with our leads.

Outsource Your Operational Burden

Delegate patching, backups, and cost reviews to our operations center.

Outsource IT Operations
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